Westway Travel Branches in Wickford, Upminster and Thorpe Bay Essex

Review websites are now an integral part of the travel industry and booking process but recent concerns about them being manipulated by service providers are a worry. By posting your comments about venues, properties and Westway Travel I can assure you of two things.

1) The right people will see them. By this I mean either you, Westway clients or other travellers will read reviews from like minded local people.
2) I will personally be following all comments and will add my thoughts to all postings.

Remember we are independent of all Tour Operators and hotels and have no bias towards any product range. It is my staffs’ job to make sure you experience the best holiday possible.

I thank you in advance for taking the time to complete the guest book.
Ian Prior, Managing Director
Westway Travel
Tel - 01268 735301

Return to Home Page   View Guestbook   Sign Guestbook

Number of entries: 195 Number of pages: 20
1 2 3 4 5 6 Next › Last »

We had a very enjoyable holiday, although temperatures of 40 plus degrees limited what we did ( never been so grateful for air conditioning )
Everything ran smoothly taxi from the airport was waiting for us and the return taxi was prompt.
We met with the Elite rep on Monday morning and booked a couple of trips, which were excellent. The only slight criticism we had was that she did seem a bit rushed. The hotel was excellent and would recommend it to anyone, although suggest that they ask for a sea view. All staff were very friendly and knowledgeable.
Thank you for all your assistance with our holiday and we wouldn't hesitate to use you again.

Added: August 23, 2017
Delete this entry Reply to entry View IP address

Hi Cyan,

We had a lovely holiday thank you.

All the connections from the airport to Ithaca were good. No fault to us we were delayed on the way out but the connections new what was going on and waited which was amazing for us, two tired kids not great, but worked very well. Would definitely go again.
We loved it great villa and a beautiful island.

Thank you again for finding us a holiday at short notice within one week on travelling.

We will be in touch when we need another holiday.

Added: August 18, 2017
Delete this entry Reply to entry View IP address

We booked our first cruise with Claire @ Thorpe bay branch. Claire was outstanding, she was able to reassure us and find the perfect cruise. Everything about our cruise was perfect In fact it was better than we hoped. Claire and the team at Thorpe bay gave us great advise regarding excursion and information on the ports we visited.
We can not thank Claire enough for helping us to make our 25th wedding anniversary one to remember.

We will be in touch soon for our 2018. Holiday.

Added: August 5, 2017
Delete this entry Reply to entry View IP address

We have recently returned from a weeks holiday to Lindos in Rhodes - recommended to us by Tina at Westway.

As we have booked many holidays over the years with Westway, they know what we like, so I almost don't need to check out the hotels, as they are always exactly what is required.

As usual, Westway take the stress out of holidays, all I do now is pack my case and make sure my passport is in date!

Added: June 30, 2017
Delete this entry Reply to entry View IP address

Louise helped us organise our "once in a lifetime" trek to Everest Base Camp. We travelled with Exodus and between the two companies everything was organised brilliantly. Louise was interested and enthused about our holiday and called me afterwards to see how we got on, which was a lovely thing to do. By the way, the trip was AMAZING, so if you are thinking of an adventure, give Louise a call and she can help you plan it.
April/May 2017

Added: June 30, 2017
Delete this entry Reply to entry View IP address

We've just had a wonderful first visit to Corfu Town. The Corfu Palace Hotel is superb and on arrival we were upgraded to a two bedroom two bathroom suite with an unbelievable sea view. Corfu Town was busy but fascinating with lots to see and do. We enjoyed all the shops and cafe stops as it was very hot! Travel both ways with BA went well with no delays or hiccups. Many thanks to Jenny at Upminster but especially to Max for her usual patience,expertise and friendship after many years. Roll on Crete in September.

Added: June 25, 2017
Delete this entry Reply to entry View IP address

We have recently returned from the most marvellous 3 week road trip in americas west coast , including cities , deserts, coastline, canyons and much more . This was all arranged by the lovely Gill Whiten, who upon our first conversation instinctively knew what we wanted and set about aadvising and arranging a trip that was truly fantastic, a once in a life time itinerary that met all our expectations and more . Gill was efficient, professional and had excellent knowledge of the areas we wanted to visited . We trusted her choice of hotels and was not disappointed in any of her recommendations . A few weeks before our trip we decided to upgrade our car rental to a convertible ( you only live once !!) and this was no problem, Gill arranged this straight away and new documents were with us within a week . When we collected our tickets Gill went through each component of our itinerary so we knew exactly what was what . Nothing was ever too much trouble . Thank you Gull Whiten for all your expertise , you were fantastic .
Best wishes Sarah and Mark

Added: May 20, 2017
Delete this entry Reply to entry View IP address

Hi Tina,
We had a wonderful time thank you. Everything went to plan and was just brilliant.
The Nakasendo walk was fantastic - the train journey was easy and as with everything in Japan, went like clockwork. Everyone is so helpful too - you only have to ask and they go out of their way to help. The ryokan in Tsumago was an interesting experience where we ate our very Japanese dinner in our yukatas sitting on cushions on the tatami mat floor!! They then organised a taxi for us to go to a large hotel nearby where they had a fabulous onsen.
Kyoto was brilliant and we hired bicycles to travel round on one of the days. The hotel there was literally in the middle of the park with nightingales singing in the morning. Just 5 mins walk from the Gion area which was perfect for the evenings. On one of the days, we took the local train into the mountains and did the hike to the onsen there which was great.
The 2 hotels in Tokyo were both in very good positions for us. Both were pretty tiny rooms but i think that is Tokyo for you - especially as we didnt want to spend too much !!!
From seeing the Beatles play at Abby road, a fantastic jazz band in Asakusa, singing 80s songs in a tiny bar in the Shinjuku Golden Gai and Karaoke in Ueno, we had the most wonderful holiday and thank you so much for organising it for us.

best wishes

Added: May 12, 2017
Delete this entry Reply to entry View IP address

We just wanted to thank you so much for organising out honeymoon for us, particularly Louise. Everything was perfect and thank you for letting the hotel know about the honeymoon there was a lovely bottle of prosecco when we arrived.

I would recommend the hotel, Giorgione, it was clean comfortable and a great location if you like it a bit out of the centre a few mins walk from the Rialto bridge. The breakfast was great and hotel photos on website accurate. It's a great location to get the water bus to the islands and the grand canal to st marks. It would be a bit tricky for older customers to get from the water bus to the taxi with a small suitacase as lots of steps over bridges so they would need one with a pontoon I think but for younger or fitter people it's perfect.

we can't wait to book our next holiday now with Westway we can't think of anyone better!

Added: April 24, 2017
Delete this entry Reply to entry View IP address

Just arrived back from Clearwater (Florida) and felt I should post a short message to compliment the team at your Wickford office, in particular Sarah Taylor, for organising a very successful family holiday for us for the second year in a row.
We originally came to Westway Travel for help booking what we knew would be a holiday of a lifetime to Orlando. This trip was so successful that we decided to book another trip for this year. I have to admit that we did approach Virgin holidays, purely because I can get a discount with them through my job, but their consultants and choice of accommodation failed to impress. We also approached Colchester travel in Billericay because we were passing and their office is close to our home, but once again were not impressed.
We finally took the obvious choice and returned to Sarah at your Wickford office. Right from the off we were once again impressed by her genuine desire to understand and meet our specific requirements, offering us truly inspired choices which we certainly would not have thought of ourselves that genuinely suited our needs. Once booked all our queries were answered in a timely manner even if Sarah herself was not in the office.
I would not hesitate to recommend Westway travel to my friends and family and will certainly be using them again in the future.

Added: April 19, 2017
Delete this entry Reply to entry View IP address
Powered by PHP Guestbook 1.7 from PHP Scripts
1 2 3 4 5 6 Next › Last »